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Revision #2

Owned by Zenlet

Created 2 months ago by Admin

Updated 1 month ago by Denty

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I’m seeing an error about a “Global ban”! What do I do?

Please check out Global Ban Information to resolve your issue.

The technical support team cannot help you with your ban. Do not open a tech support ticket.

“You have been kicked by a server modification” error!

“You have been rate limited” error!

I keep getting kicked with the error “Client failed to authenticate in time”!

I keep getting kicked with the error “Authentication timeout exceeded”!

I’m getting disconnected from servers with the error “connection lost (timed out)”!

I’m getting disconnected from servers with the error “Processing of server security was too slow”!

I'm getting kicked from servers when the round ends with no message!

I'm Getting High Ping

A blacklisted program has been detected!

A blacklisted system service has been detected!

I keep getting "The game's integrity couldn't be verified, please verify game's files and restart".

I keep getting Virtualalloc failed/Virtualalloc remapping failed when I try to launch the game!

I'm getting an error from steam saying "An error occurred while updating SCP: Secret Laboratory (missing executable)".

My game is refusing to launch with this error: Please verify the game's integrity. Attempting to modify the game's files can result in a global ban. (file/folder name).

My game is refusing to launch, but I meet the minimum requirements.

SCP:SL crashes after displaying a small window with a loading bar and error icon

SCP:SL crashes and displays a box with a loading bar and the SCP:SL logo!

SCP:SL crashes on launch after a splash screen

SCP:SL crashes on launch with no popups altogether

SCP:SL crashes to desktop with an “SL-AC error” popup!

SCP:SL crashes to desktop with no warning or pop-up (silent crash)!

SCP:SL shows black screen and freezes on launch

Game Crash: "Kernel Debugging" Error

I keep getting "Publisher/ASN ban or Spoofer Detected" error when I want to join any server. What should I do?

I’m seeing an error about a “Global ban”! What do I do?

I'm getting low FPS/Limited FPS

My games takes FOREVER to launch

Other players are freezing ingame and teleporting!

“authentication error” in my console with a string of random letters and numbers!

Failed to download servers list. InternalServerError

I’m getting massive walls of red and yellow text in my Player Console mentioning “a task was cancelled”!

I'm getting the error: "HTTP/1.1 401 Unauthorized"/HTTP/1.1 403 Forbidden" in my client console!

The Server list won’t load, and I’m getting an error! I’m getting an error saying “Error Unauthorized” where the servers should be!

Failed to authenticate: non-issued token used for Authentication

Fix Crash Dumps not appearing after Game Crash

I can't see players' steam profile button in-game.

I keep getting "[SL-AC] Launcher outdated. Please update the game or verify the games integrity."

I keep getting "[SL-AC] Virtual Machines are not allowed. Please play the game on your computer."

I see my cursor/mouse on the center of my screen while playing

My microphone isn't working!

I’m seeing an error about a “Global ban”! What do I do?

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