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I see my cursor/mouse on the center of my screen while playing

This issue means that you can see your cursor/mouse right in the middle of your screen overlapping the in-game crosshair and it usually happens if you have Xbox Game Bar enabled.

Solution:

To disable Xbox Game Bar follow the guide below on Windows 11 and 10
Windows 11

Step 1. Open the Settings app and choose System from the sidebar

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Note: In older versions of Windows 11, the Xbox Game Bar is listed in the Apps section on a page called Installed apps

Step 2. Click System components

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Step 3. Find the Game bar and click the ellipsis button on the right and choose Advanced Options 

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Step 4. Under Background apps permissions, click the dropdown menu and choose Never

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Step 5. Scroll down to Terminate and click the button to stop the app

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Step 6. Choose Gaming from the Settings sidebar and click Game bar

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Step 7. Turn off the toggle labeled Allow your controller to open Game Bar

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Windows 10

Step 1. Open the Settings app and choose the Gaming section

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Step 2. Turn off the toggle that starts with Enable Xbox Game Bar

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I still have issues!

Please contact our Technical Support team here.

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