Global Bans

I keep getting "Publisher/ASN ban or Spoofer Detected" error when I want to join any server. What should I do?

The technical support team is unable to assist you with this issue. Do not open a tech support ti...

I’m seeing an error about a “Global ban”! What do I do?

The technical support team is unable to help you with your global ban. Do not open a tech support...

Reporting a cheater

The technical support team are unable to assist you with reports. Do not open a tech support tick...

“You have been kicked by a server modification” error!

“You have been rate limited” error!

Authentication error: Could not resolve hostname

I keep getting kicked with the error “Client failed to authenticate in time”!

I keep getting kicked with the error “Authentication timeout exceeded”!

I’m getting disconnected from servers with the error “connection lost (timed out)”!

I’m getting disconnected from servers with the error “Processing of server security was too slow”!

I'm getting kicked from servers when the round ends with no message!

I'm Getting High Ping

My game cant connect to central servers!

A blacklisted program has been detected!

A blacklisted system service has been detected!

I keep getting "The game's integrity couldn't be verified, please verify game's files and restart".

I keep getting Virtualalloc failed/Virtualalloc remapping failed when I try to launch the game!

I'm getting an error from steam saying "An error occurred while updating SCP: Secret Laboratory (missing executable)".

My game is refusing to launch with this error: Please verify the game's integrity. Attempting to modify the game's files can result in a global ban. (file/folder name).

My game is refusing to launch, but I meet the minimum requirements.

SCP:SL crashes after displaying a small window with a loading bar and error icon

SCP:SL crashes and displays a box with a loading bar and the SCP:SL logo!

SCP:SL crashes on launch after a splash screen

SCP:SL crashes on launch with no popups altogether

SCP:SL crashes to desktop with an “SL-AC error” popup!

SCP:SL crashes to desktop with no warning or pop-up (silent crash)!

SCP:SL shows black screen and freezes on launch

Game Crash: "Kernel Debugging" Error

My game crashes on boot without giving any error: "kGfxThreadingModeSplitJobs"

My game keeps crashing when it reaches 90% while loading!

I keep getting "Publisher/ASN ban or Spoofer Detected" error when I want to join any server. What should I do?

I’m seeing an error about a “Global ban”! What do I do?

Reporting a cheater

I'm getting low FPS/Limited FPS

My games takes FOREVER to launch

Other players are freezing ingame and teleporting!

“authentication error” in my console with a string of random letters and numbers!

Failed to download servers list. InternalServerError

I’m getting massive walls of red and yellow text in my Player Console mentioning “a task was cancelled”!

I'm getting the error: "HTTP/1.1 401 Unauthorized"/HTTP/1.1 403 Forbidden" in my client console!

The Server list won’t load, and I’m getting an error! I’m getting an error saying “Error Unauthorized” where the servers should be!

Failed to authenticate: non-issued token used for Authentication

Fix Crash Dumps not appearing after Game Crash

I can't see players' steam profile button in-game.

I keep getting "[SL-AC] Launcher outdated. Please update the game or verify the games integrity."

I keep getting "[SL-AC] Virtual Machines are not allowed. Please play the game on your computer."

I see my cursor/mouse on the center of my screen while playing

My microphone isn't working!

SCP:SL appears washed out, overly bright, or pale

Getting kicked at round end straight to main menu - no disconnect message

I keep getting "Publisher/ASN ban or Spoofer Detected" error when I want to join any server. What should I do?

I’m seeing an error about a “Global ban”! What do I do?

Reporting a cheater

Search Results