Authentication error - Winsock error: 10054

Description of issue

Some players cannot connect to the game due to government internet restrictions in their country.
When this happens, the client cannot reach the authentication servers.

Solution

1. Try both method 1 and method 2 at the same time using the guide below:
   Authentication error: could not resolve hostname / stuck on authenticating
2. If it still doesn’t work, whitelist SCPSL in your antivirus program.

If none of these work, we recommend visiting the localized Russian support channel, you can find the partner Russian server here.