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How to access Player.log files?

Common debugging steps

Player.log files (often simply referred to as “player logs”) are files generated by unity every t...

Updated 2 months ago by drzl0z

How do I make a bug report?

Bug reports

Please note that the Technical Support team cannot assist with bug reports, nor with their resolu...

Updated 2 months ago by techman36

How to access LocalAdmin log files?

Common debugging steps

LocalAdmin log files are generated every time LocalAdmin is started. Depending on the LocalAdmin ...

Updated 2 months ago by drzl0z

Remote Admin Permissions Guide

Server guides Server Administration & Configuration

This page lists all of the Remote Admin Permissions, and what Permission Nodes grant each individ...

Updated 2 months ago by Kf637

How to generate a DxDiag log?

Common debugging steps

DxDiag log files are used by our support staff to ascertain basic information about a user’s comp...

Updated 2 months ago by drzl0z

I'm getting low FPS/Limited FPS

Clients Performance issues

There are multiple causes for low FPS, This will walk you through all possible solutions. 1. Clea...

Updated 2 months ago by drzl0z

Disabling Startup Apps

Common debugging steps

Some apps on your computer start up before you can log in to your computer. You may notice this w...

Updated 2 months ago by techman36

Failed to download servers list. Invalid Signature

Clients Server List loading errors

Description of issue Error shown on the server list: “Server list has an invalid signature!”, not...

Updated 3 months ago by Lazar

Diagnose Memory Issues with the Windows Memory Diagnostic Tool

Common debugging steps

Running a diagnostic tool on your RAM can help to discover the cause of system crashes and other ...

Updated 4 months ago by Kf637

How do I install plugins on my server? (LabAPI)

Server guides Plugins & Server Extensions

LabAPI is the official server‑side plugin loader and framework included with 14.1 SCP: Secret Lab...

Updated 4 months ago by ItsAlex

LocalAdmin using 100% cpu despite being in Idle mode

Server issues Performance issues

Description of issue This issue usually happens on Linux when LocalAdmin is being ran as a servic...

Updated 4 months ago by Kf637

failed to preauthenticate: Method not found: void LiteNetLib.Utils.NetDataWriter.Put(string)"

Server issues Misc

Description of issue When users try to connect to the server they get an error, and LocalAdmin re...

Updated 4 months ago by Denty

IOException: Sharing violation on path AppData\Roaming\SCP Secret Laboratory\registry.txt

Clients Misc

Description of issue Players get immediately kicked back out to the main menu of the game when jo...

Updated 4 months ago by Zenlet

Authentication error - Winsock error: 10054

Clients Connection Issues

Description of issue Some players cannot connect to the game due to government internet restricti...

Updated 4 months ago by techman36

Client & Server Launch Options for SCP: Secret Laboratory

Common debugging steps

This page lists various launch options you can use when starting SCP: Secret Laboratory. These op...

Updated 4 months ago by Kf637

I keep getting kicked with the error “Client failed to authenticate in time”!

Clients Connection Issues

Description of issue This issue is typically caused by a user’s authentication token being reject...

Updated 4 months ago by Lazar

I’m getting massive walls of red and yellow text in my Player Console mentioning “a task was cancelled”!

Clients Server List loading errors

Description of Issue This issue is typically caused by the game client failing to authenticate pr...

Updated 4 months ago by Lazar

Remote Admin Panel

Server guides Server Administration & Configuration

The Remote Admin panel is a menu that helps moderators and administrators of servers in doing the...

Updated 4 months ago by Kf637

0. Renting a game server

Server guides Hosting a Server 101

Renting a game server is the simplest way to host a server, as almost everything is done for you....

Updated 5 months ago by Denty

InternalServerError when server gets verified

Server issues Network issues

Description of issue This issue happens when the server gets verified in our central servers. Fo...

Updated 5 months ago by Zenlet