Recently Updated Pages
My game keeps crashing when it reaches 90% while loading!
Description of Issue The issue usually happens when a user is joining a server or loading the ga...
How to access Player.log report files
Player.log files (often simply referred to as “player logs”) are files generated by unity every t...
Reporting a cheater
The technical support team are unable to assist you with reports. Do not open a tech support tick...
Game Closes on SLAC 404 Error
Description of issue SCP: Secret Laboratory will automatically close if the client is unable to ...
A blacklisted system service has been detected!
Description of issue This issue is typically caused by a program called Process Hacker. Process...
My server is receiving a large amount of "Incoming Connection" logs!
Description of Issue If your LocalAdmin console is littered with incoming connection logs as sho...
Remote Admin Permissions Guide
This page lists all of the Remote Admin Permissions, and what Permission Nodes grant each individ...
SteamCMD "Fatal Error: Failed to load steamconsole.dll"
Description of issue: When trying to install or update the dedicated server via SteamCMD, it wil...
SteamCMD: Error! App state is 0x2 after update job
Description of issue: When trying to install or update the dedicated server via SteamCMD, it wil...
My games takes FOREVER to launch
Description of issue Launching the game and loading takes a while. What You Should Know: Wit...
How do I make a bug report?
Please note that the Technical Support team cannot assist with bug reports, nor with their resolu...
Running "!verify" in LocalAdmin doesn't work!
Description of Issue Running !verify in LocalAdmin doesn't output anything into the console. Ho...
Setup and use SRV records for SCP:SL servers
A SRV Record is a type of DNS record that specifies the location of a specific service, location ...
Failed to download servers list. Invalid Signature
Description of issue Error shown on the server list: “Server list has an invalid signature!”, no...
I’m getting disconnected from servers with the error “Processing of server security was too slow”!
Description of issue This issue is typically caused by a variety of factors, which may vary betw...
DllNotFoundException on server startup (GpuDriver.dll / libopus-0)
Description of issue When you start the server, it shows a big red error message in the console ...
I'm getting "Your IP address is already verified!" but server still shows unverified
This error usually occurs when your IP address is indeed verified, but the verkey.txt file is mis...
Technical Support Team Contact
Before contacting the Technical Support Team, please make sure you have thoroughly looked through...
Game stuck on running install script on Steam
Description of issue Game is stuck on "running install script" on Steam, not allowing you to pla...
How do I update my server?
Game Server Provider/Website If you're using a game server provider (often called a Host Provide...