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SteamCMD "Fatal Error: Failed to load steamconsole.dll"

Server Issues Misc

Description of issue: When trying to install or update the dedicated server via SteamCMD, it wil...

Updated 2 months ago by Denty

SteamCMD: Error! App state is 0x2 after update job

Server Issues Misc

Description of issue: When trying to install or update the dedicated server via SteamCMD, it wil...

Updated 2 months ago by Denty

My games takes FOREVER to launch

Clients Performance issues

Description of issue Launching the game and loading takes a while. What You Should Know: Wit...

Updated 2 months ago by Denty

How do I make a bug report?

Bug reports

Please note that the Technical Support team cannot assist with bug reports, nor with their resolu...

Updated 2 months ago by rxtnshi

Running "!verify" in LocalAdmin doesn't work!

Server Issues Verification issues

Description of Issue Running !verify in LocalAdmin doesn't output anything into the console. Ho...

Updated 2 months ago by rxtnshi

Setup and use SRV records for SCP:SL servers

Server Guides

A SRV Record is a type of DNS record that specifies the location of a specific service, location ...

Updated 2 months ago by Lazar

Failed to download servers list. Invalid Signature

Clients Server List loading errors

Description of issue Error shown on the server list: “Server list has an invalid signature!”, no...

Updated 2 months ago by Denty

I’m getting disconnected from servers with the error “Processing of server security was too slow”!

Clients Connection Issues

Description of issue This issue is typically caused by a variety of factors, which may vary betw...

Updated 2 months ago by Zenlet

DllNotFoundException on server startup (GpuDriver.dll / libopus-0)

Server Issues Misc

Description of issue When you start the server, it shows a big red error message in the console ...

Updated 3 months ago by Foxy Foxt

I'm getting "Your IP address is already verified!" but server still shows unverified

Server Issues Verification issues

This error usually occurs when your IP address is indeed verified, but the verkey.txt file is mis...

Updated 3 months ago by Zenlet

Technical Support Team Contact

Common Debugging steps

Before contacting the Technical Support Team, please make sure you have thoroughly looked through...

Updated 3 months ago by Denty

Game stuck on running install script on Steam

Clients Misc

Description of issue Game is stuck on "running install script" on Steam, not allowing you to pla...

Updated 3 months ago by Denty

How do I update my server?

Server Guides

Game Server Provider/Website If you're using a game server provider (often called a Host Provide...

Updated 3 months ago by Denty

I'm getting the error: "HTTP/1.1 401 Unauthorized"/HTTP/1.1 403 Forbidden" in my client console!

Clients Server List loading errors

Description of issue This issue is typically caused by a client failing to connect to Central Se...

Updated 3 months ago by Denty

Authentication error: Could not resolve hostname/Stuck on Authenticating...

Clients Connection Issues

Issue Description This error occurs when your client (game) could not authenticate due it not be...

Updated 3 months ago by Zenlet

My microphone isn't working!

Clients Misc

User Self Diagnosis Guide Bandaid Fix This is a very simple and almost guarantee solution, bu...

Updated 3 months ago by Foxy Foxt

How to Install or Repair .NET Framework 4.8 Runtime

Common Debugging steps

This page explains how to install or repair the .NET Framework 4.8 Runtime on your system. D...

Updated 3 months ago by Kf637

Resolving crash issues

Common Debugging steps

This is a generic guide with resolutions to resolve issues. Following the below instructions will...

Updated 3 months ago by Lazar

How to Install or Repair DirectX

Common Debugging steps

This page explains how to install or repair the DirectX End-User Runtimes (June 2010) package. ...

Updated 3 months ago by Kf637

How to Perform a Clean Reinstall

Common Debugging steps

A “Clean Reinstall” is a method commonly used within our team to ensure that Steam has installed ...

Updated 4 months ago by Kf637