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SCP:SL crashes to desktop with an “SL-AC error” popup!
Description of issue Ensure your PC meets our minimum system requirements. Your PC specs should m...
SCP:SL crashes on launch with no popups altogether
Description of issue This issue is typically caused by a wide variety of complimenting factors, r...
SCP:SL crashes on launch after a splash screen
Description of issue This issue is typically caused by one of three specific problems- either ina...
SCP:SL crashes and displays a box with a loading bar and the SCP:SL logo!
Description of issue This issue is typically referred to as a “Unity Crash”, as the presence of t...
SCP:SL crashes after displaying a small window with a loading bar and error icon
Description of issue Ensure your PC meets our minimum system requirements. Your PC specs should m...
My game is refusing to launch, but I meet the minimum requirements.
Check for the SCP Secret Laboratory Folder Press Windows Key + R Type %appdata% and hit Enter...
My game is refusing to launch with this error: Please verify the game's integrity. Attempting to modify the game's files can result in a global ban. (file/folder name).
How to Fix the Error Navigate to SCP:SL’s Game Files Open Steam Library Right-click on SCP:...
I'm getting an error from steam saying "An error occurred while updating SCP: Secret Laboratory (missing executable)".
Description of issue If you're using an antivirus and encountering an issue where SCPSL.exe is fa...
I keep getting Virtualalloc failed/Virtualalloc remapping failed when I try to launch the game!
Description of issue This error is not related to SCP:SL itself, but rather an issue with your me...
I keep getting "The game's integrity couldn't be verified, please verify game's files and restart".
Verify Integrity of Game Files Please check out our guide here! Launch Game as Administrator If...
Game Closes on SLAC 404 Error
Description of issue SCP: Secret Laboratory will automatically close if the client is unable to e...
A blacklisted system service has been detected!
Description of issue This issue is typically caused by a program called Process Hacker. Process H...
A blacklisted program has been detected!
Description of issue This issue is typically caused by using debugging programs or injectors whic...
I'm Getting High Ping
This is a pretty common issue, so there could be a bunch of different reasons and ways to fix it....
I'm getting kicked from servers when the round ends with no message!
Description of issue The most common cause of this is due to the user using a custom theme song, ...
I’m getting disconnected from servers with the error “Processing of server security was too slow”!
Description of issue This issue is typically caused by a variety of factors, which may vary betwe...
I’m getting disconnected from servers with the error “connection lost (timed out)”!
Description of issue This issue is typically caused by a variety of variables. Notably, issues ca...
I am getting a HTTP Error 500 on the server list!
You may encounter this error on the server list as shown: One of the reasons it may appear is be...
Authentication error: Could not resolve hostname/Stuck on Authenticating...
Issue Description This error occurs when your client (game) could not authenticate due it not bei...
“You have been rate limited” error!
Description of issue This issue is typically caused by clicking too fast on a given server on the...