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Game Closes on SLAC 404 Error
Description of issue SCP: Secret Laboratory will automatically close if the client is unable to e...
A blacklisted system service has been detected!
Description of issue This issue is typically caused by a program called Process Hacker. Process H...
A blacklisted program has been detected!
Description of issue This issue is typically caused by using debugging programs or injectors whic...
My game cant connect to central servers!
If you are located in certain countries, you may experience connection failures to the central se...
I'm Getting High Ping
This is a pretty common issue, so there could be a bunch of different reasons and ways to fix it....
I'm getting kicked from servers when the round ends with no message!
Description of issue The most common cause of this is due to the user using a custom theme song, ...
I’m getting disconnected from servers with the error “Processing of server security was too slow”!
Description of issue This issue is typically caused by a variety of factors, which may vary betwe...
I’m getting disconnected from servers with the error “connection lost (timed out)”!
Description of issue This issue is typically caused by a variety of variables. Notably, issues ca...
I am getting a HTTP Error 500 on the server list!
You may encounter this error on the server list as shown: One of the reasons it may appear is be...
I keep getting kicked with the error “Authentication timeout exceeded”!
Description of issue This issue is typically caused by a user’s authentication token being reject...
I keep getting kicked with the error “Client failed to authenticate in time”!
Description of issue This issue is typically caused by a user’s authentication token being reject...
Authentication error: Could not resolve hostname/Stuck on Authenticating...
Issue Description This error occurs when your client (game) could not authenticate due it not bei...
“You have been rate limited” error!
Description of issue This issue is typically caused by clicking too fast on a given server on the...
Global Ban Information
This article details the different types of Global Ban Messages / SL-AC errors that you may encou...
Command Interpolation
Server Name Command Interpolation Server Name Command Interpolation (SNCI) provides a simple and ...
Server Grouping (!group)
Server grouping lets related entries appear together on the server list. If you are not usin...
How to setup and use Polaris
Full setup and usage instructions can be found here: https://scpslgame.com/cheater-report-guideli...
Server List Sorting Guide
Server Browser The Server Browser is used to display all verified servers sorted by ping/locatio...
Diagnose Memory Issues with the Windows Memory Diagnostic Tool
Running a diagnostic tool on your RAM can solve random system crashes and other problems, due to ...
Authentication error - Winsock error: 10054
Description of issue Some players cannot connect to the game due to government internet restrict...