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I can't see players' steam profile button in-game.

Clients Misc

This issue usually happens if you have Steam Overlay disabled. Solution: To enable Steam Overla...

Updated 3 months ago by xor

Failed to authenticate: non-issued token used for Authentication

Clients Misc

Description of issue Players get disconnected when joining the server with the error message: f...

Updated 3 months ago by xor

SCP:SL crashes to desktop with an “SL-AC error” popup!

Clients Crashes

Description of issue Ensure your PC meets our minimum system requirements. Your PC specs should ...

Updated 3 months ago by xor

SCP:SL shows black screen and freezes on launch

Clients Crashes

Description of issue This issue is typically caused by a wide variety of complimenting factors, ...

Updated 3 months ago by xor

SCP:SL crashes to desktop with no warning or pop-up (silent crash)!

Clients Crashes

Ensure your PC meets our minimum system requirements. Your PC specs should match or be more power...

Updated 3 months ago by xor

SCP:SL crashes on launch with no popups altogether

Clients Crashes

Description of issue This issue is typically caused by a wide variety of complimenting factors, ...

Updated 3 months ago by xor

SCP:SL crashes on launch after a splash screen

Clients Crashes

Description of issue This issue is typically caused by one of three specific problems- either in...

Updated 3 months ago by xor

SCP:SL crashes and displays a box with a loading bar and the SCP:SL logo!

Clients Crashes

Description of issue This issue is typically referred to as a “Unity Crash”, as the presence of ...

Updated 3 months ago by xor

SCP:SL crashes after displaying a small window with a loading bar and error icon

Clients Crashes

Description of issue Ensure your PC meets our minimum system requirements. Your PC specs should ...

Updated 3 months ago by xor

My game is refusing to launch, but I meet the minimum requirements.

Clients Crashes

Check for the SCP Secret Laboratory Folder Press Windows Key + R Type %appdata% and hit...

Updated 3 months ago by xor

My game is refusing to launch with this error: Please verify the game's integrity. Attempting to modify the game's files can result in a global ban. (file/folder name).

Clients Crashes

How to Fix the Error Navigate to SCP:SL’s Game Files Open Steam Library Right-clic...

Updated 3 months ago by xor

I'm getting an error from steam saying "An error occurred while updating SCP: Secret Laboratory (missing executable)".

Clients Crashes

Description of issue If you're using an antivirus and encountering an issue where SCPSL.exe is f...

Updated 3 months ago by xor

I keep getting Virtualalloc failed/Virtualalloc remapping failed when I try to launch the game!

Clients Crashes

Description of issue This error is not related to SCP:SL itself, but rather an issue with your m...

Updated 3 months ago by xor

I keep getting "The game's integrity couldn't be verified, please verify game's files and restart".

Clients Crashes

Verify Integrity of Game Files Please check out our guide here! Launch Game as Administrator ...

Updated 3 months ago by xor

A blacklisted system service has been detected!

Clients Crashes

Description of issue This issue is typically caused by a program called Process Hacker. Process...

Updated 3 months ago by xor

A blacklisted program has been detected!

Clients Crashes

Description of issue This issue is typically caused by using debugging programs or injectors whi...

Updated 3 months ago by xor

I'm getting kicked from servers when the round ends with no message!

Clients Connection Issues

Description of issue The most common cause of this is due to the user using a custom theme song,...

Updated 3 months ago by xor

I’m getting disconnected from servers with the error “Processing of server security was too slow”!

Clients Connection Issues

Description of issue This issue is typically caused by a variety of factors, which may vary betw...

Updated 3 months ago by xor

I’m getting disconnected from servers with the error “connection lost (timed out)”!

Clients Connection Issues

Description of issue This issue is typically caused by a variety of variables. Notably, issues c...

Updated 3 months ago by xor

“You have been rate limited” error!

Clients Connection Issues

Description of issue This issue is typically caused by clicking too fast on a given server on th...

Updated 3 months ago by xor