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I Restarted My Server and Now I Can't Connect!
Cause:This issue typically occurs on Windows servers. Sometimes, after restarting the server, the...
I keep getting "ERROR! Failed to install app '996560' (No subscription)" error
This error may occur after executing the app_update command in SteamCMD when attempting to instal...
Configuration Files Resetting Automatically!
This issue can occur when a server is rented from a region where different language settings are ...
Anything typed in localadmin does nothing
Description of issue This issue usually just happens on Linux or pterodactyl servers in the term...
Sudden Server Freezing Issue on Windows VDS/VPS Servers
Description of issue This issue generally occurs on operating systems above Windows 2012 Server....
I'm getting the Error below when trying to run my LocalAdmin application on Ubuntu or Debian Linux
Fix: "Can't obtain a valid user home directory path" Error in LocalAdmin (Ubuntu/Debian Linux) I...
The Server list won’t load, and I’m getting an error! I’m getting an error saying “Error Unauthorized” where the servers should be!
Description of issue This issue is caused by an Internet Service provider (ISP) failing to conne...
Failed to download servers list. InternalServerError
Description of issue This issue is caused by your pc failing to connect to SCP:SLs central serve...
“authentication error” in my console with a string of random letters and numbers!
Description of issue This issue is caused by a variety of factors, all of which we’ll need to de...
I'm getting low FPS/Limited FPS
There are multiple causes for low FPS, This will walk you through all possible solutions. 1. Cle...
I see my cursor/mouse on the center of my screen while playing
This issue means that you can see your cursor/mouse right in the middle of your screen overlappin...
I keep getting "[SL-AC] Virtual Machines are not allowed. Please play the game on your computer."
Playing SCP: Secret Laboratory on a Virtual Machine is blocked, and, as such, you will not be per...
I keep getting "[SL-AC] Launcher outdated. Please update the game or verify the games integrity."
This error will occasionally appear when the game receives an update or small hotfix. Solution: ...
I can't see players' steam profile button in-game.
This issue usually happens if you have Steam Overlay disabled. Solution: To enable Steam Overla...
Failed to authenticate: non-issued token used for Authentication
Description of issue Players get disconnected when joining the server with the error message: f...
SCP:SL crashes to desktop with an “SL-AC error” popup!
Description of issue Ensure your PC meets our minimum system requirements. Your PC specs should ...
SCP:SL shows black screen and freezes on launch
Description of issue This issue is typically caused by a wide variety of complimenting factors, ...
SCP:SL crashes to desktop with no warning or pop-up (silent crash)!
Ensure your PC meets our minimum system requirements. Your PC specs should match or be more power...
SCP:SL crashes on launch with no popups altogether
Description of issue This issue is typically caused by a wide variety of complimenting factors, ...
SCP:SL crashes on launch after a splash screen
Description of issue This issue is typically caused by one of three specific problems- either in...