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Player Synchronization Issue
This issue typically occurs when synchronisation between players on your server breaks. For examp...
How to fix the "delayed connection incoming from endpoint" error
Description of issue If you are encountering the error message "delayed connection incoming from...
This server requires authentication from central servers
Description of issue Anyone that attempts to join the server be it a local or public connection ...
Server cannot be found in the list by searching
Description of issue The server cannot be located when searching the list. Possible Causes: ...
Player failed to authenticate: non-issued token used for Authentication
Description of issue Players get disconnected when joining the server with the error message: f...
I Restarted My Server and Now I Can't Connect!
Cause:This issue typically occurs on Windows servers. Sometimes, after restarting the server, the...
I keep getting "ERROR! Failed to install app '996560' (No subscription)" error
This error may occur after executing the app_update command in SteamCMD when attempting to instal...
Configuration Files Resetting Automatically!
This issue can occur when a server is rented from a region where different language settings are ...
Anything typed in localadmin does nothing
Description of issue This issue usually just happens on Linux or pterodactyl servers in the term...
Sudden Server Freezing Issue on Windows VDS/VPS Servers
Description of issue This issue generally occurs on operating systems above Windows 2012 Server....
I'm getting the Error below when trying to run my LocalAdmin application on Ubuntu or Debian Linux
Fix: "Can't obtain a valid user home directory path" Error in LocalAdmin (Ubuntu/Debian Linux) I...
The Server list won’t load, and I’m getting an error! I’m getting an error saying “Error Unauthorized” where the servers should be!
Description of issue This issue is caused by an Internet Service provider (ISP) failing to conne...
I'm getting the error: "HTTP/1.1 401 Unauthorized"/HTTP/1.1 403 Forbidden" in my client console!
Description of issue This issue is typically caused by a client failing to connect to Central Se...
Failed to download servers list. InternalServerError
Description of issue This issue is caused by your pc failing to connect to SCP:SLs central serve...
“authentication error” in my console with a string of random letters and numbers!
Description of issue This issue is caused by a variety of factors, all of which we’ll need to de...
My games takes FOREVER to launch
Description of issue A recent Anti-Cheat (AC) update has significantly increased load times on o...
I'm getting low FPS/Limited FPS
There are multiple causes for low FPS, This will walk you through all possible solutions. 1. Cle...
I see my cursor/mouse on the center of my screen while playing
This issue means that you can see your cursor/mouse right in the middle of your screen overlappin...
I keep getting "[SL-AC] Virtual Machines are not allowed. Please play the game on your computer."
Playing SCP: Secret Laboratory on a Virtual Machine is blocked, and, as such, you will not be per...
I keep getting "[SL-AC] Launcher outdated. Please update the game or verify the games integrity."
This error will occasionally appear when the game receives an update or small hotfix. Solution: ...