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How to setup and use Polaris
Adding Polaris to Your Discord Server This guide explains how to add and configure the Polaris b...
Server List Sorting Guide
Server Browser The Server Browser is used to display all verified servers sorted by ping/locatio...
2. Gameplay Config Setup
The config_gameplay.txt file (often simply referred to as the Gameplay Config file) is used to se...
0. Renting a game server
Renting a game server is the simplest way to host a server, as almost everything is done for you....
I am getting a HTTP Error 500 on the server list!
You may encounter this error on the server list as shown: One of the reasons it may appear is ...
Diagnose Memory Issues with the Windows Memory Diagnostic Tool
Running a diagnostic tool on your RAM can solve random system crashes and other problems, due to ...
Complete removal of GPU drivers
This guide will explain how to completely remove every trace of your current driver installation....
Authentication error - Winsock error: 10054
Description of issue Some players cannot connect to the game due to government internet restrict...
Global Ban Information
This article details the different types of Global Ban Messages / SL-AC errors that you may encou...
Client & Server Launch Options for SCP: Secret Laboratory
This page lists various launch options you can use when starting SCP: Secret Laboratory. These op...
Am I behind a CG-NAT?
A somewhat common cause for not being able to port forward and get users to join your server is c...
My game keeps crashing when it reaches 90% while loading!
Description of Issue The issue usually happens when a user is joining a server or loading the ga...
How to access Player.log report files
Player.log files (often simply referred to as “player logs”) are files generated by unity every t...
Contacting the Safety & Compliance team
This guide explains how to contact the SCP:SL Safety & Compliance Team via email for issues such ...
Reporting a cheater
The technical support team are unable to assist you with reports. Do not open a tech support tick...
Game Closes on SLAC 404 Error
Description of issue SCP: Secret Laboratory will automatically close if the client is unable to ...
A blacklisted system service has been detected!
Description of issue This issue is typically caused by a program called Process Hacker. Process...
My server is receiving a large amount of "Incoming Connection" logs!
Description of Issue If your LocalAdmin console is littered with incoming connection logs as sho...
Remote Admin Permissions Guide
This page lists all of the Remote Admin Permissions, and what Permission Nodes grant each individ...
I'm Getting High Ping
This is a pretty common issue, so there could be a bunch of different reasons and ways to fix it....