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My game cant connect to central servers!

Clients Connection Issues

If you are located in certain countries, you may experience connection failures to the central se...

Updated 20 hours ago by Zenlet

I tried clicking on links sent from central servers in LocalAdmin and they aren't valid/working!

Server Issues Verification issues

Fix: Invalid Links from Central Servers in LocalAdmin If you're unable to open links sent from c...

Updated 2 days ago by Zenlet

I'm getting "Verification passcode is not correct" error message

Server Issues Verification issues

This error usually happens due to the token in verkey.txt being incorrect, or invalidated. Cause...

Updated 2 days ago by Zenlet

My game keeps crashing when it reaches 90% while loading!

Clients Crashes

Description of Issue The issue usually happens when a user is joining a server or loading the ga...

Updated 2 days ago by rxtnshi

Resolving crash issues

Common Debugging steps

This is a generic guide with resolutions to resolve issues. Following the below instructions will...

Updated 2 days ago by rxtnshi

Getting kicked at round end straight to main menu - no disconnect message

Clients Misc

Description of Issue If your Player.log contains lines like: Playerlog.txt Server is perform...

Updated 4 days ago by Foxy Foxt

Launch Options for SCP: Secret Laboratory

Common Debugging steps

This page lists various launch options you can use when starting SCP: Secret Laboratory. These op...

Updated 5 days ago by Goodman

My game crashes on boot without giving any error: "kGfxThreadingModeSplitJobs"

Clients Crashes

Description of Issue If your Player.log only contains the line: kGfxThreadingModeSplitJobs is n...

Updated 1 week ago by Zenlet

I’m getting massive walls of red and yellow text in my Player Console mentioning “a task was cancelled”!

Clients Server List loading errors

Description of Issue This issue is typically caused by the game client failing to authenticate p...

Updated 1 week ago by drzl0z

I keep getting kicked with the error “Client failed to authenticate in time”!

Clients Connection Issues

Description of issue This issue is typically caused by a user’s authentication token being rejec...

Updated 1 week ago by drzl0z

I keep getting kicked with the error “Authentication timeout exceeded”!

Clients Connection Issues

Description of issue This issue is typically caused by a user’s authentication token being rejec...

Updated 1 week ago by drzl0z

I'm getting "Your IP address is already verified!" but server still shows unverified

Server Issues Verification issues

This error usually occurs when your IP address is indeed verified, but the verkey.txt file is mis...

Updated 2 weeks ago by Zenlet

My microphone isn't working!

Clients Misc

User Self Diagnosis Guide Bandaid Fix This is a very simple and almost guarantee solution, bu...

Updated 1 month ago by Zenlet

How to disable windows firewall

Common Debugging steps

Using the Windows Firewall App Windows 11, 10, and 8 users can disable the firewall from the fir...

Updated 1 month ago by Zenlet

Server is not verified or request is malformed

Server Issues Verification issues

This can happen when trying to use central commands such as !public/private for server visibility...

Updated 1 month ago by Denty

Black Screen on Joining Server & Level Creation Failure

Server Issues Misc

Cause & Solution:This issue occurs when required libraries aren’t installed before the SCP:SL ded...

Updated 1 month ago by Zenlet

Server List Sorting Guide

Server Guides

When a player opens the server browser in SCP: Secret Laboratory, servers are sorted using a set ...

Updated 1 month ago by Foxy Foxt

Nobody can connect to my server! (The specified host is not available)

Server Issues Network issues

The first step of assessing the root cause of this issue is to ensure that the issue actually lie...

Updated 1 month ago by Denty

Port forwarding

Common Debugging steps

In order for other players to connect to your server, you must open a specific port on your route...

Updated 1 month ago by Denty

Am I behind a CG-NAT?

Server Issues Network issues

A somewhat common cause for not being able to port forward and get users to join your server is c...

Updated 1 month ago by Denty