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“authentication error” in my console with a string of random letters and numbers!
Description of issue This issue is caused by a variety of factors, all of which we’ll need to de...
I'm getting low FPS/Limited FPS
There are multiple causes for low FPS, This will walk you through all possible solutions. 1. Cle...
I see my cursor/mouse on the center of my screen while playing
This issue means that you can see your cursor/mouse right in the middle of your screen overlappin...
I keep getting "[SL-AC] Virtual Machines are not allowed. Please play the game on your computer."
Playing SCP: Secret Laboratory on a Virtual Machine is blocked, and, as such, you will not be per...
I keep getting "[SL-AC] Launcher outdated. Please update the game or verify the games integrity."
This error will occasionally appear when the game receives an update or small hotfix. Solution: ...
I can't see players' steam profile button in-game.
This issue usually happens if you have Steam Overlay disabled. Solution: To enable Steam Overla...
Failed to authenticate: non-issued token used for Authentication
Description of issue Players get disconnected when joining the server with the error message: f...
SCP:SL crashes to desktop with an “SL-AC error” popup!
Description of issue Ensure your PC meets our minimum system requirements. Your PC specs should ...
SCP:SL shows black screen and freezes on launch
Description of issue This issue is typically caused by a wide variety of complimenting factors, ...
SCP:SL crashes to desktop with no warning or pop-up (silent crash)!
Ensure your PC meets our minimum system requirements. Your PC specs should match or be more power...
SCP:SL crashes on launch with no popups altogether
Description of issue This issue is typically caused by a wide variety of complimenting factors, ...
SCP:SL crashes on launch after a splash screen
Description of issue This issue is typically caused by one of three specific problems- either in...
SCP:SL crashes and displays a box with a loading bar and the SCP:SL logo!
Description of issue This issue is typically referred to as a “Unity Crash”, as the presence of ...
SCP:SL crashes after displaying a small window with a loading bar and error icon
Description of issue Ensure your PC meets our minimum system requirements. Your PC specs should ...
My game is refusing to launch, but I meet the minimum requirements.
Check for the SCP Secret Laboratory Folder Press Windows Key + R Type %appdata% and hit...
My game is refusing to launch with this error: Please verify the game's integrity. Attempting to modify the game's files can result in a global ban. (file/folder name).
How to Fix the Error Navigate to SCP:SL’s Game Files Open Steam Library Right-clic...
I'm getting an error from steam saying "An error occurred while updating SCP: Secret Laboratory (missing executable)".
Description of issue If you're using an antivirus and encountering an issue where SCPSL.exe is f...
I keep getting Virtualalloc failed/Virtualalloc remapping failed when I try to launch the game!
Description of issue This error is not related to SCP:SL itself, but rather an issue with your m...
I keep getting "The game's integrity couldn't be verified, please verify game's files and restart".
Verify Integrity of Game Files Please check out our guide here! Launch Game as Administrator ...
A blacklisted program has been detected!
Description of issue This issue is typically caused by using debugging programs or injectors whi...