Recently Updated Pages
A blacklisted system service has been detected!
Description of issue This issue is typically caused by a program called Process Hacker. Process H...
A blacklisted program has been detected!
Description of issue This issue is typically caused by using debugging programs or injectors whic...
I'm getting kicked from servers when the round ends with no message!
Description of issue The most common cause of this is due to the user using a custom theme song, ...
I’m getting disconnected from servers with the error “connection lost (timed out)”!
Description of issue This issue is typically caused by a variety of variables. Notably, issues ca...
Authentication error: Could not resolve hostname/Stuck on Authenticating...
Issue Description This error occurs when your client (game) could not authenticate due it not bei...
“You have been rate limited” error!
Description of issue This issue is typically caused by clicking too fast on a given server on the...
Command Interpolation
Server Name Command Interpolation Server Name Command Interpolation (SNCI) provides a simple and ...
Server Grouping (!group)
Server grouping lets related entries appear together on the server list. If you are not usin...
How to setup and use Polaris
Full setup and usage instructions can be found here: https://scpslgame.com/cheater-report-guideli...
Server List Sorting Guide
Server Browser The Server Browser is used to display all verified servers sorted by ping/locatio...
Am I behind a CG-NAT?
A somewhat common cause for not being able to port forward and get users to join your server is c...
Reporting a cheater
The technical support team are unable to assist you with reports. Do not open a tech support tick...
My server is receiving a large amount of "Incoming Connection" logs!
Description of Issue If your LocalAdmin console is littered with incoming connection logs as sho...
SteamCMD "Fatal Error: Failed to load steamconsole.dll"
Description of issue: When trying to install or update the dedicated server via SteamCMD, it wil...
I'm getting "Your IP address is already verified!" but server still shows unverified
This error usually occurs when your IP address is indeed verified, but the verkey.txt file is mis...
Technical Support Team Contact
Before contacting the Technical Support Team, please make sure you have thoroughly looked through...
How to Install or Repair .NET Framework 4.8 Runtime
This page explains how to install or repair the .NET Framework 4.8 Runtime on your system. D...
How to Install or Repair DirectX
This page explains how to install or repair the DirectX End-User Runtimes (June 2010) package. ...
How to Perform a Clean Reinstall
A “Clean Reinstall” is a method commonly used within our team to ensure that Steam has installed ...
3. Remote Admin Config Setup
Remote Admin configs are server config files that define ranks and who they are given to. These d...