Recently Updated Pages
Am I behind a CG-NAT?
A somewhat common cause for not being able to port forward and get users to join your server is c...
How to access Player.log report files
Player.log files (often simply referred to as “player logs”) are files generated by unity every t...
Reporting a cheater
The technical support team are unable to assist you with reports. Do not open a tech support tick...
My server is receiving a large amount of "Incoming Connection" logs!
Description of Issue If your LocalAdmin console is littered with incoming connection logs as sho...
Remote Admin Permissions Guide
This page lists all of the Remote Admin Permissions, and what Permission Nodes grant each individ...
SteamCMD "Fatal Error: Failed to load steamconsole.dll"
Description of issue: When trying to install or update the dedicated server via SteamCMD, it wil...
How do I make a bug report?
Please note that the Technical Support team cannot assist with bug reports, nor with their resolu...
I'm getting "Your IP address is already verified!" but server still shows unverified
This error usually occurs when your IP address is indeed verified, but the verkey.txt file is mis...
Technical Support Team Contact
Before contacting the Technical Support Team, please make sure you have thoroughly looked through...
How to Install or Repair .NET Framework 4.8 Runtime
This page explains how to install or repair the .NET Framework 4.8 Runtime on your system. D...
How to Install or Repair DirectX
This page explains how to install or repair the DirectX End-User Runtimes (June 2010) package. ...
How to Perform a Clean Reinstall
A “Clean Reinstall” is a method commonly used within our team to ensure that Steam has installed ...
3. Remote Admin Config Setup
Remote Admin configs are server config files that define ranks and who they are given to. These d...
I’m seeing an error about a “Global ban”! What do I do?
The technical support team is unable to help you with your global ban. Do not open a tech support...
I keep getting "Publisher/ASN ban or Spoofer Detected" error when I want to join any server. What should I do?
The technical support team is unable to assist you with this issue. Do not open a tech support ti...
DNS And Network Report
Network-report.bat GitHub repo: https://github.com/Kf637/DNS-And-Network-Report
I'm getting "Verification passcode is not correct" error message
This error usually happens due to the token in verkey.txt being incorrect, or invalidated. Cause...
Black Screen on Joining Server & Level Creation Failure
Cause & Solution:This issue occurs when required libraries aren’t installed before the SCP:SL ded...
Reporting A Cheater
Tasklist
Tasklist.bat