How to access Crash.log and Crash.dmp files

Crash.log files (also simply known as “crash logs”) are typically requested when user is seeing a crash detected by unity in a log file. Crash logs don’t tend to be too helpful otherwise, though crash.dmp (”crash dump” files) can be useful to developers attempting to debug an illusive issue.

You can find your most recent Crash log and Crash dump by following the steps below:

Instructions

• Navigate to your desktop, and press the WIN+R keys.
• Type %temp%\Northwood\SCPSL\Crashes into the field and press enter.
  • If you get an error after hitting enter, this means the folder doesn't exist and no crash logs were generated.
• You'll want to select the folder in here with the latest timestamp, and enter it to view its contents (typically the bottom folder if you are sorting by name). 
• This folder contains the Unity Crash log and Crash dump file, please send this back to the tech support staff member that sent you here.

We will also need:

• Navigate to your desktop, and press the WIN+R keys.
• Type %localappdata%\CrashDumps into the field and press enter.
  • If you get an error after hitting enter, this means the folder doesn't exist and no crash logs were generated.
• You'll want to select the latest file that starts with SCPSL in here
• Please send this back to the tech support staff member that sent you here.