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This issue usually happens if you have Steam Overlay disabled. Solution: To enable Steam Overlay follow the guide below Step 1. Open the Steam Client and click on the Steam button in the top left  Step 2. Click on Settings Step 3. In the now open wind...

This issue means that you can see your cursor/mouse right in the middle of your screen overlapping the in-game crosshair and it usually happens if you have Xbox Game Bar enabled. Solution: To disable Xbox Game Bar follow the guide below on Windows 11 and 10 ...

This issue typically occurs when synchronisation between players on your server breaks. For example, a player opens a door on their client, but on your client, the door remains closed. You see the player's actions with a 4–5 second delay. This issue can happen...

Cause & Solution:This issue occurs when required libraries aren’t installed before the SCP:SL dedicated server starts. Install only the dependencies below (using the official links) and then restart your server. As an additional measure, perform a clean reinst...

This issue can occur when a server is rented from a region where different language settings are applied by default. In such cases, the server's regional format matches the location of the hosting provider, which may interfere with certain characters being sav...

Cause:This issue typically occurs on Windows servers. Sometimes, after restarting the server, the previous server session remains running in the background. As a result, two server instances end up using the same port, which prevents players from connecting. ...

Plugin issue Disable all of your LabAPI plugins (Exiled is a LabAPI plugin) and test for 1-2 rounds. If the issue no longer occurs, identify the plugin by adding them back 1 by 1 and remove the one that causes the issue. Hosting issue/Packet loss Packet los...

This error may occur after executing the app_update command in SteamCMD when attempting to install or update your server. Solutions: Method 1 - Reinstalling SteamCMD (recommended) Go to the directory where SteamCMD is installed Delete either the entire...

There are multiple causes for low FPS, This will walk you through all possible solutions. 1. Clean Reinstall Try performing a clean reinstall of the game. Guide here. 2. Graphics API As of 14.1 the new standard graphics API used in game is DirectX12. In...

This error will occasionally appear when the game receives an update or small hotfix. Solution: Update your game or verify game files as per this guide. Still have issues? Please contact our Technical Support team here

Playing SCP: Secret Laboratory on a Virtual Machine is blocked, and, as such, you will not be permitted to join verified servers while using one. Solution: If you are not using a Virtual Machine but still see this error, ensure that all Processes from any vi...

This is a quite weird bug that occurs once after a while, to fix it simply follow the guide below! Resolution: Press Win + R to open Run dialog box Enter steam://launch/996560 and press OK Done! Your dedicated server tool should force update itself ...

Renting a game server is the simplest way to host a server, as almost everything is done for you. It is similar to VPS hosting with the differences being a proper UI and autoverification.  If you prefer to selfhost the server, please follow page 1. in the Host...

The Remote Admin panel is a menu that helps moderators and administrators of servers in doing their job. A player must be authorised by the owner to use any of the Remote Admin features. Welcome Page The welcome page is the first page a player will see when ...

This is a pretty common issue, so there could be a bunch of different reasons and ways to fix it. This is a step-by-step guide to hopefully resolving your issue. 1. Game Server Status Please check the official status page for all services. This may be the ca...

Problem Description When hosting an SCP: Secret Laboratory server, you may encounter the following error: [YYYY-MM-DD HH:MM:SS] Could not update server data on server list – [SECURITY VIOLATION] Specified port is not registered. Please contact your hosting p...

At a certain point, your server may start kicking players, shutting down by itself, or experiencing sudden ping spikes. One of the most common causes of this issue is a GHz limit imposed by your VPS provider based on the plan and number of CPU cores you've se...

This guide will guide you through enabling whitelist for your server, and how to add players to the whitelist 1. Enabling Whitelist First, you will need to enable the whitelist config in your config_gameplay.txt. The config location varies based on your OS: ...