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My game is refusing to launch with this error: Please verify the game's integrity. Attempting to modify the game's files can result in a global ban. (file/folder name).

Clients Crashes

How to Fix the Error Navigate to SCP:SL’s Game Files Open Steam Library Right-click on SCP: Secret Laboratory Select Properties → Local Files → Browse Locate and Delete the Problematic File/Folder Find the file or folder menti...

My game is refusing to launch, but I meet the minimum requirements.

Clients Crashes

Check for the SCP Secret Laboratory Folder Press Windows Key + R Type %appdata% and hit Enter Look for a folder named SCP Secret Laboratory If it’s missing, create a new folder with this name and try launching the game again. Alrea...

I keep getting kicked with the error “Client failed to authenticate in time”!

Clients Connection Issues

Description of issue This issue is typically caused by a user’s authentication token being rejected or reassigned constantly by our central servers. Ensure your PC meets our minimum system requirements. Your PC specs should match or be more powerful than the...

My games takes FOREVER to launch

Clients Performance issues

Description of issue A recent Anti-Cheat (AC) update has significantly increased load times on older HDDs. What You Should Know: If you see SCPSL.exe in Task Manager, the game is running and will eventually launch. On older hard drives, this can ta...

I keep getting Virtualalloc failed/Virtualalloc remapping failed when I try to launch the game!

Clients Crashes

Description of issue This error is not related to SCP:SL itself, but rather an issue with your memory/RAM. It typically occurs when there isn't enough available memory to launch the game. Steps to Fix the Issue: Close other applications to free up memor...

I'm getting the error: "HTTP/1.1 401 Unauthorized"/HTTP/1.1 403 Forbidden" in my client console!

Clients Server List loading errors

Description of issue This issue is typically caused by a client failing to connect to Central Servers, or Cloudflare. Ensure your PC meets our minimum system requirements. Your PC specs should match or be more powerful than the current minimum specs on steam...

I keep getting "The game's integrity couldn't be verified, please verify game's files and restart".

Clients Crashes

Verify Integrity of Game Files Please check out our guide here! Launch Game as Administrator If verifying the game files doesn't help, open the game folder: Go to Steam Library Right-click on SCP: Secret Laboratory → Properties → Local Files →...

I'm getting the Error below when trying to run my LocalAdmin application on Ubuntu or Debian Linux

Servers Crashing issues

Fix: "Can't obtain a valid user home directory path" Error in LocalAdmin (Ubuntu/Debian Linux) If you're getting the error when trying to run the LocalAdmin application on Ubuntu or Debian Linux, follow these steps: Set the HOME Path The error occurs be...

How to fix the "delayed connection incoming from endpoint" error

Servers Network issues

Description of issue If you are encountering the error message "delayed connection incoming from endpoint <ip> by 5 seconds", it indicates that the Mono software component is missing from your server. Mono is necessary for running certain applications, and it...

I'm getting an error from steam saying "An error occurred while updating SCP: Secret Laboratory (missing executable)".

Clients Crashes

Description of issue If you're using an antivirus and encountering an issue where SCPSL.exe is falsely flagged as a malicious program, this is a false-positive error. Solution: Exclude SCPSL.exe from Scanning To temporarily resolve the issue, you'll need to...

I keep getting "Publisher/ASN ban or Spoofer Detected" error when I want to join any server. What should I do?

Clients Global Bans

You should go to the site given below and read the section that matches your ban reason. https://steamcommunity.com/app/700330/discussions/0/6892266032683232523/ The technical support team cannot help you with your ban.

I tried clicking on links sent from central servers in LocalAdmin and they aren't valid/working!

Servers Verification issues

Fix: Invalid Links from Central Servers in LocalAdmin If you're unable to open links sent from central servers in LocalAdmin, it's likely because the full link is being cut off in the console, especially with certain hosting providers. Here’s how to retrieve ...

Technical Support team contact

Common Debugging steps

Before contacting the Technical Support team, please ensure that you've looked thoroughly through this wiki for resolutions to your issue. We try our best to keep the wiki up-to-date and may be slow to respond due to being a team of volunteers. If you'd still...

How to Verify Game Integrity

Common Debugging steps

Steps to Verify Game Files on Steam: Open Steam Launch the Steam client on your computer. Log in if necessary. Go to Your Game Library Click on "Library" at the top of the Steam window. Select the Game You Want to Verify ...

Exclude SCPSL from anti-viruses

Common Debugging steps

Malwarebytes Windows Defender ESET Kaspersky Avast Norton I still have issues! Please contact our technical support team here

Reinstall network drivers

Common Debugging steps

Please make sure you have a driver install file available to run incase windows does not automatically reinstall them upon restarting your PC at the end. Uninstall via Device Manager Open Device Manager Press Win + X and select Device Manager from the m...

Use a VPN

Common Debugging steps

Sometimes the issue may be out of our control, be it faulty hardware or an ISP issue. Often, the solution to this is to use a VPN. Below are a few free recommendations ProtonVPN is a solid service with multiple available servers and plenty of settings. Cl...

Resolving crash issues

Common Debugging steps

This is a generic guide with resolutions to solve issues. Following the below instructions will fix a good amount of them, in the case that they dont, please scroll to the bottom of this guide and contact our technical support team. Resolutions Windows stuff...

GPU Drivers updating or reinstalling

Common Debugging steps

Ensure your GPU Drivers are up-to-date NVIDIA GPU To check for updates for your NVIDIA GPU Drivers, You’ll need to install the Nvidia App. If you already have it installed, follow this to check for updates: Methods Method 1: Automatic Update (Recommended...

Updating Intel drivers

Common Debugging steps

Step 1: Download and Install Intel Driver & Support Assistant Go to Intel’s Official Website Open your browser and visit: https://www.intel.com/content/www/us/en/support/detect.html Download the Tool Click "Download Now" under Intel Driver & Supp...