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SCP:SL crashes on launch with no popups altogether
Description of issue This issue is typically caused by a wide variety of complimenting factors, ranging from Hardware issues, to malicious software, to issues with the game itself. Ensure your PC meets our minimum system requirements. Your PC specs should ma...
POST Request Exceptions
Description of issue This issue can happen for different reasons, such as: Summary Description The server attempts to make a connection to the central servers but fails for some unknown reason. This'll be one of the more common reasons, usua...
Server cannot be found in the list by searching
Description of issue The server cannot be located when searching the list. Possible Causes: Use of percentage-based sizing (e.g., <size=20%>) may prevent the server from appearing in search results. Certain special characters in the server name cou...
Anything typed in localadmin does nothing
Description of issue This issue usually just happens on linux servers in the terminal - it is because of the "la_no_set_cursor" config in localadmin. Solution If you go to the localadmin config which is stored at:.config/SCP Secret Laboratory/config/config_...
SCP:SL crashes on launch after a splash screen
Description of issue This issue is typically caused by one of three specific problems- either inadequate hardware, corrupt files, or an issue with the Anticheat. Ensure your PC meets our minimum system requirements. Your PC specs should match or be more powe...
SCP:SL crashes after displaying a small window with a loading bar and error icon
Description of issue Ensure your PC meets our minimum system requirements. Your PC specs should match or be more powerful than the current minimum specs on steam. Anything less powerful risks having issues occur simply due to your hardware not being able to k...
A blacklisted program has been detected!
Description of issue This issue is typically caused by using debugging programs or injectors which can trigger a blacklisted program detection. Before continuing, please ensure that you meet the requirements to play SCP:SL. Your PC specs should match or be m...
A blacklisted system service has been detected!
Description of issue This issue is typically caused by a program called Process Hacker. Process Hacker has a system service that is blacklisted by SL’s anticheat due to its ability to interfere with the game and it’s anti cheat. If someone has Process Hacker...
SCP:SL crashes and displays a box with a loading bar and the SCP:SL logo!
Description of issue This issue is typically referred to as a “Unity Crash”, as the presence of this crash handler means that an exception was caught by Unity itself. Typically this represents an issue unrelated to the game client itself- user hardware and so...
SCP:SL crashes to desktop with no warning or pop-up (silent crash)!
Ensure your PC meets our minimum system requirements. Your PC specs should match or be more powerful than the current minimum specs on steam. Anything less powerful risks having issues occur simply due to your hardware not being able to keep up with SCP:SL. As...
SCP:SL crashes to desktop with an “SL-AC error” popup!
Description of issue Ensure your PC meets our minimum system requirements. Your PC specs should match or be more powerful than the current minimum specs on steam. Anything less powerful risks having issues occur simply due to your hardware not being able to k...
“You have been kicked by a server modification” error!
Description of issue This error is caused by server modifications, which are plugins installed by community owners. Verified servers are required to show a custom error when a plugin is kicks a user (as opposed to an error originating from the game itself). I...
“You have been rate limited” error!
Description of issue This issue is typically caused by clicking too fast on a given server on the Server List, but it may also be caused by other, deeper issues with the game. Ensure your PC meets our minimum system requirements. Your PC specs should match o...
“authentication error” in my console with a string of random letters and numbers!
Description of issue This issue is caused by a variety of factors, all of which we’ll need to debug internally with the help of a Systems Administrator. Ensure your PC meets our minimum system requirements. Your PC specs should match or be more powerful than...
I’m getting massive walls of red and yellow text in my Player Console mentioning “a task was cancelled”!
Description of Issue This issue is typically caused by the game client failing to authenticate properly with Central Servers. This issue often appears in tandem with the “Client Failed to Authenticate in Time” error, and as such, the resolution steps are effe...
The Server list won’t load, and I’m getting an error! I’m getting an error saying “Error Unauthorized” where the servers should be!
Description of issue This issue is caused by an Internet Service provider (ISP) failing to connect to SCP: SL’s central servers. In some cases, the ISP blocks Central Servers entirely. Ensure your PC meets our minimum system requirements. Your PC specs shoul...
I’m getting disconnected from servers with the error “Processing of server security was too slow”!
Description of issue This issue is typically caused by a variety of factors, which may vary between users. Ensure your PC meets our minimum system requirements. Your PC specs should match or be more powerful than the current minimum system requirements on ou...
I’m getting disconnected from servers with the error “connection lost (timed out)”!
Description of issue This issue is typically caused by a variety of variables. Notably, issues can occur on the side of the player (client), or the host (server). The most important way to figure out which one applies, is to communicate with other members of ...
How do I update my server?
SteamCMD Linux Open steamcmd via the steamcmd command in CLI, or run the shell script if manually installed. Run login anonymous to access the game servers. Run force_install_dir <path> and replace <path> with the path location where you installed the SC...
My microphone isn't working!
User Self Diagnosis Guide Bandaid Fix This is a very simple and almost guarantee solution, but does not fix the original issue. This is helpful if you are using an Mic Array or a unsupported microphone. Install Voicemod. Virtual Audio Cable works as ...