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VCRedist Install/Repair
If you're having odd issues such as: Game crashing when you spawn Stuck loading after NW logo Gam...
Failed to download servers list. Invalid Signature
Description of issue Error shown on the server list: “Server list has an invalid signature!”, not...
Diagnose Memory Issues with the Windows Memory Diagnostic Tool
Running a diagnostic tool on your RAM can help to discover the cause of system crashes and other ...
How do I install plugins on my server? (LabAPI)
LabAPI is the official server‑side plugin loader and framework included with 14.1 SCP: Secret Lab...
LocalAdmin using 100% cpu despite being in Idle mode
Description of issue This issue usually happens on Linux when LocalAdmin is being ran as a servic...
Disabling Startup Apps
Some apps on your computer start up before you can log in to your computer. You may notice this w...
failed to preauthenticate: Method not found: void LiteNetLib.Utils.NetDataWriter.Put(string)"
Description of issue When users try to connect to the server they get an error, and LocalAdmin re...
IOException: Sharing violation on path AppData\Roaming\SCP Secret Laboratory\registry.txt
Description of issue Players get immediately kicked back out to the main menu of the game when jo...
Authentication error - Winsock error: 10054
Description of issue Some players cannot connect to the game due to government internet restricti...
I'm getting low FPS/Limited FPS
There are multiple causes for low FPS, This will walk you through all possible solutions. 1. Clea...
How do I make a bug report?
Please note that the Technical Support team cannot assist with bug reports, nor with their resolu...
Client & Server Launch Options for SCP: Secret Laboratory
This page lists various launch options you can use when starting SCP: Secret Laboratory. These op...
I keep getting kicked with the error “Client failed to authenticate in time”!
Description of issue This issue is typically caused by a user’s authentication token being reject...
I keep getting kicked with the error “Authentication timeout exceeded”!
Description of issue This issue is typically caused by a user’s authentication token being reject...
Resolving crash issues
This is a generic guide with resolutions to resolve issues. Following the below instructions will...
I’m getting massive walls of red and yellow text in my Player Console mentioning “a task was cancelled”!
Description of Issue This issue is typically caused by the game client failing to authenticate pr...
Remote Admin Panel
The Remote Admin panel is a menu that helps moderators and administrators of servers in doing the...
1. How to create a Dedicated Server
Windows Installation Ensure you meet the requirements Minimum Specs: 3 GB RAM, 2 Core CPU, 4 GB S...
0. Renting a game server
Renting a game server is the simplest way to host a server, as almost everything is done for you....
InternalServerError when server gets verified
Description of issue This issue happens when the server gets verified in our central servers. Fo...