Skip to main content

Recently Updated Pages

4. How do I verify my server? A step by step guide

Server guides Hosting a Server 101

Firstly, that you have an SCP:SL server online and active. See here for a guide on how to create ...

Updated 2 weeks ago by Denty

How to access Crash.log and Crash.dmp files?

Common debugging steps

Crash.log files (also simply known as “crash logs”) are typically requested when user is seeing a...

Updated 2 weeks ago by drzl0z

Getting kicked at round end straight to main menu - no disconnect message

Clients Misc

Description of Issue If your Player.log contains lines like: Playerlog.txt Server is performing ...

Updated 2 weeks ago by Denty

My game crashes on boot without giving any error: "kGfxThreadingModeSplitJobs"

Clients Crashes

Description of Issue If your Player.log only contains the line: kGfxThreadingModeSplitJobs is not...

Updated 2 weeks ago by Denty

My microphone isn't working!

Clients Misc

User Self Diagnosis Guide Bandaid Fix This is a very simple and almost guarantee solution, but d...

Updated 2 weeks ago by Denty

How to access Player.log files?

Common debugging steps

Player.log files (often simply referred to as “player logs”) are files generated by unity every t...

Updated 2 weeks ago by drzl0z

How do I make a bug report?

Bug reports

Please note that the Technical Support team cannot assist with bug reports, nor with their resolu...

Updated 2 weeks ago by techman36

How to access LocalAdmin log files?

Common debugging steps

LocalAdmin log files are generated every time LocalAdmin is started. Depending on the LocalAdmin ...

Updated 2 weeks ago by drzl0z

Global Ban Information

Common debugging steps

This article details the different types of Global Ban Messages / SL-AC errors that you may encou...

Updated 2 weeks ago by ZHaos

Remote Admin Permissions Guide

Server guides

This page lists all of the Remote Admin Permissions, and what Permission Nodes grant each individ...

Updated 3 weeks ago by Kf637

How to generate a DxDiag log?

Common debugging steps

DxDiag log files are used by our support staff to ascertain basic information about a user’s comp...

Updated 3 weeks ago by drzl0z

I'm getting low FPS/Limited FPS

Clients Performance issues

There are multiple causes for low FPS, This will walk you through all possible solutions. 1. Clea...

Updated 3 weeks ago by drzl0z

Disabling Startup Apps

Common debugging steps

Some apps on your computer start up before you can log in to your computer. You may notice this w...

Updated 1 month ago by techman36

VCRedist Install/Repair

Common debugging steps

If you're having odd issues such as: Game crashing when you spawn Stuck loading after NW logo Gam...

Updated 2 months ago by techman36

Failed to download servers list. Invalid Signature

Clients Server List loading errors

Description of issue Error shown on the server list: “Server list has an invalid signature!”, not...

Updated 2 months ago by Lazar

Diagnose Memory Issues with the Windows Memory Diagnostic Tool

Common debugging steps

Running a diagnostic tool on your RAM can help to discover the cause of system crashes and other ...

Updated 2 months ago by Kf637

How do I install plugins on my server? (LabAPI)

Server guides

LabAPI is the official server‑side plugin loader and framework included with 14.1 SCP: Secret Lab...

Updated 2 months ago by ItsAlex

LocalAdmin using 100% cpu despite being in Idle mode

Server issues Performance issues

Description of issue This issue usually happens on Linux when LocalAdmin is being ran as a servic...

Updated 2 months ago by Kf637

failed to preauthenticate: Method not found: void LiteNetLib.Utils.NetDataWriter.Put(string)"

Server issues Misc

Description of issue When users try to connect to the server they get an error, and LocalAdmin re...

Updated 2 months ago by Denty

IOException: Sharing violation on path AppData\Roaming\SCP Secret Laboratory\registry.txt

Clients Misc

Description of issue Players get immediately kicked back out to the main menu of the game when jo...

Updated 2 months ago by Zenlet