Server Issues
If you’re having a problem with the SCP:SL Dedicated server build (LocalAdmin)
Verification issues
Verification issues hub
I Need Help with Server Verification!
For a step-by-step guide on how to attain Server Verification, please see the link below. link ...
I tried clicking on links sent from central servers in LocalAdmin and they aren't valid/working!
Fix: Invalid Links from Central Servers in LocalAdmin If you're unable to open links sent from c...
I'm getting "Verification passcode is not correct" error message
This error usually happens due to the token in verkey.txt being incorrect, or invalidated. Cause...
“Port Not Registered” Error in SCP:SL Servers
Problem Description When hosting an SCP: Secret Laboratory server, you may encounter the followi...
Crashing issues
Crash related stuff hub
I'm getting the Error below when trying to run my LocalAdmin application on Ubuntu or Debian Linux
Fix: "Can't obtain a valid user home directory path" Error in LocalAdmin (Ubuntu/Debian Linux) I...
Resolving crash issues
This is a generic guide with resolutions to solve issues. Following the below instructions will f...
Sudden Server Freezing Issue on Windows VDS/VPS Servers
Description of issue This issue generally occurs on operating systems above Windows 2012 Server....
Sudden Server Crashes, Auto-Restarts, and Ping Spikes
At a certain point, your server may start kicking players, shutting down by itself, or experienci...
Network issues
Network issues hub
How to fix the "delayed connection incoming from endpoint" error
Description of issue If you are encountering the error message "delayed connection incoming from...
InternalServerError when server gets verified
Description of issue This issue happens when the server gets verified in our central servers. Fo...
Nobody can connect to my server! (The specified host is not available)
The first step of assessing the root cause of this issue is to ensure that the issue actually lie...
Player Synchronization Issue
This issue typically occurs when synchronisation between players on your server breaks. For examp...
Players on My Server Are Getting Random Timeouts!
Plugin issue Disable all of your LabAPI plugins (Exiled is a LabAPI plugin) and test for 1-2 rou...
POST Request Exceptions
Description of issue This issue can happen for different reasons, such as: Summary Descr...
Understanding and Troubleshooting Yellow HTTP Proxy Error Messages for Servers
Yellow HTTP proxy error messages can be a bit complicated. Here’s a guide to help everyone unders...
Performance issues
Performance issues hub
Misc
If the issue doesn't fit any of the above categories it might be here
Anything typed in localadmin does nothing
Description of issue This issue usually just happens on Linux or pterodactyl servers in the term...
Black Screen on Joining Server & Level Creation Failure
Cause & Solution:This issue occurs when required libraries aren’t installed before the SCP:SL ded...
Configuration Files Resetting Automatically!
This issue can occur when a server is rented from a region where different language settings are ...
I keep getting "ERROR! Failed to install app '996560' (No subscription)" error
This error may occur after executing the app_update command in SteamCMD when attempting to instal...
I need help with server configs!
For help with configuring your server, see the links and sections below. For help with the confi...
I Restarted My Server and Now I Can't Connect!
Cause:This issue typically occurs on Windows servers. Sometimes, after restarting the server, the...
My "SCP: Secret Laboratory Dedicated Server" tool shows a BUY button instead of a PLAY button
This is a quite weird bug that occurs once after a while, to fix it simply follow the guide below...
Player failed to authenticate: non-issued token used for Authentication
Description of issue Players get disconnected when joining the server with the error message: f...
Server cannot be found in the list by searching
Description of issue The server cannot be located when searching the list. Possible Causes: ...
This server requires authentication from central servers
Description of issue Anyone that attempts to join the server be it a local or public connection ...