Resolving crash issues

This is a generic guide with resolutions to resolve issues. Following the below instructions will fix a good amount of them, in the case that they dont, please scroll to the bottom of this guide and contact our technical support team.

Resolutions

Windows stuff

• Verify the integrity of your Windows installation to ensure that you are not missing any necessary files. 
• Ensure that you are not on Windows Insider Edition

Driver updates

• Take a look at our GPU driver update guide here!
  
• Take a look at our Intel driver update guide here!

VCRedist Repair/Install

• Take a look at our guide to reinstall VCRedist here!
  

General solutions

• Try Launching The Game As Administrator
  • open steam -> library -> right click SCP:SL -> manage -> browse local files -> right click SCPSL.exe and click "run as admin".
• Switch The Game Branch To Another Available, Then Back To The One You Want (Gif below).
  
  
• Moving The Game To Another Drive.
• Perform a Clean reinstall Of SCP:SL.
• Run A Full Antivirus Scan, With Your Software Of Choice.
  • We recommend taking a look at our other doc here! 
• Restart Your PC Entirely.
• Forcing A Different Graphics API. Steps Below.
  1. Open Steam -> Library -> find "SCP: Secret Laboratory".
  2. Right click -> Properties -> General tab.
  3. Under "Launch Options" try adding -force-d3d12 or -force-d3d11.
• Other Launch Options.
  1. Open Steam -> Library -> find "SCP: Secret Laboratory".
  2. Right click -> Properties -> General tab.
  3. Under "Launch Options" try adding -httpproxy.
  4. If that does not work, replace -httpproxy with -unitywebrequest.
  5. If that does not work, replace -unitywebrequest with -unitywebrequestdispatcher.
     
  6. If none work, please remove any of the above launch options!
     
• When Launching The Game In Steam Click "RESET ALL SETTINGS".
  
  1. If this does not show up: Open Steam -> Library -> find "SCP: Secret Laboratory" -> Properties -> General -> change "Selected Launch Option" to "Ask when starting game".
  2. Launch the game and click "Play SCP: Secret Laboratory and RESET ALL SETTINGS".
     
     
• Disable Fullscreen Optimization.
  1. Open Steam -> Library -> find "SCP: Secret Laboratory" -> right click -> Properties -> Manage -> "Browse local files".
  2. Right click SCPSL.exe -> Properties -> Compatibility -> toggle "Disable fullscreen optimization".
• Modifying Game Registry In Windows.
  1. press windows button + R and enter regedit, then click enter or "OK".
  2. On the left side panel navigate to Computer\HKEY_CURRENT_USER\Software\Northwood\SCPSL.
  3. You will see a bunch of rows of text, we need to find a certain one and modify it. We are looking for Screenmanager Fullscreen mode_h3630240806 (which should be the second one in the list, or the highlighted entry in the image below).
     

     

  4. Double click it and change "Value data" to a 2 then click "OK".
     

     

  5. After that, try launching the game.
• Directly Modifying Game registry.txt File.
  1. Open Steam -> Library -> find "SCP: Secret Laboratory" -> right click -> Properties -> Manage -> "Browse local files".
  2. Run "appdata.bat" (may just be "appdata").
     
  3. Open the "registry.txt" file.
  4. Search for 07UserSettings_0A50_2000::-%(|:: there will be a number after ::, please change it to 3 as shown below. 

     07UserSettings_0A50_2000::-%(|::3

     If this line does not exist, add it.

  5. Try running the game, it should start in windowed mode. If it worked, feel free to change your display screen type in game but you need to avoid exclusive full screen! If that does not help, try removing everything in the registry.txt file and just adding the line above.