Resolving crash issues

This is a generic guide with resolutions to resolve issues. Following the below instructions will fix a good amount of them, in the case that they dont, please scroll to the bottom of this guide and contact our technical support team.

Resolutions

Windows stuff

• Verify the integrity of your Windows installation to ensure that you are not missing any necessary files. 
• Ensure that you are not on Windows Insider Edition

Driver updates

• Take a look at our GPU driver update guide here!
  
• Take a look at our Intel driver update guide here!

VCRedist Repair/Install

• Take a look at our guide to reinstall VCRedist here!
  

General solutions

• Try launching the game as Administrator
  • open steam -> library -> right click SCP:SL -> manage -> browse local files -> right click SCPSL.exe and click "run as admin" 
• Switch the game branch to another available, then back to the one you want.
• Moving the game to another drive
• Perform a Clean reinstall of SCP:SL.
• Run a full Antivirus scan, with your software of choice.
  • We recommend taking a look at our other doc here! 
• Restart your PC entirely.
• Forcing a different graphics API. Steps below.
  1. Open Steam -> Library -> find "SCP: Secret Laboratory".
  2. Right click -> Properties -> General tab.
  3. Under "Launch Options" try adding -force-d3d12 or -force-d3d11.
• Other launch options.
  1. Open Steam -> Library -> find "SCP: Secret Laboratory".
  2. Right click -> Properties -> General tab.
  3. Under "Launch Options" try adding -httpproxy.
  4. If that does not work, replace -httpproxy with -unitywebrequest.
  5. If that does not work, replace -unitywebrequest with -unitywebrequestdispatcher.
     
• When launching the game in Steam click "RESET ALL SETTINGS".
  1. If this does not show up: Open Steam -> Library -> find "SCP: Secret Laboratory" -> Properties -> General -> change "Selected Launch Option" to "Ask when starting game".
• Disable fullscreen optimization.
  1. Open Steam -> Library -> find "SCP: Secret Laboratory" -> right click -> Properties -> Manage -> "Browse local files".
  2. Right click SCPSL.exe -> Properties -> Compatibility -> toggle "Disable fullscreen optimization".
• Directly modifying game registry.
  1. Open Steam -> Library -> find "SCP: Secret Laboratory" -> right click -> Properties -> Manage -> "Browse local files".
  2. Run "appdata.bat" (may just be "appdata").
     
  3. Open the "registry.txt" file.
  4. Search for 07UserSettings_0A50_2000::-%(|:: there will be a number after ::, please change it to 3 as shown below. 

     07UserSettings_0A50_2000::-%(|::3

     If this line does not exist, add it.

  5. Try running the game, it should start in windowed mode. If it worked, feel free to change your display screen type in game but you need to avoid exclusive full screen! If that does not help, try removing everything in the registry.txt file and just adding the line above.