Advanced Search
Search Results
116 total results found
How do I make a bug report?
...reports, nor with their resolution. Please direct any questions regarding Game Bugs to the Qua ...surance Discord server. Before continuing, please review our Issue ... issue you are reporting occurs on a Vanilla server (a server with ...any plugins). If you’re playing on a server, ask the owner or serv...
Player Synchronization Issue
...sue typically occurs when synchronisation between players on your server breaks. For example ..., a player opens a door on their client, but on your client, the door remains c ...losed. You see the player's actions with a 4–5 second delay. This issue can happen w...
“You have been rate limited” error!
Description of issue This issue is typicall ...y caused by clicking too fast on a given server on the Server List, but it may als ...ent minimum system requirements on our Steam page. Anything less p ...to handle running SCP:SL. Additionally, please ensure you are on a...
Understanding and Troubleshooting Yellow HTTP Proxy Error Messages for Servers
...ed. Here’s a guide to help everyone understand the issue and work ...r Messages: Summary Description Connection Problems on the Hosting Side Sometimes thes ...e errors occur due to random connection issues on the hosting provider’s end, cau...
Failed to authenticate: non-issued token used for Authentication
Description of issue Players get disconnected when joining the server w ...ssage: failed to authenticate: non-issued token used for Authentic ...ation Possible Causes: Timezone out of sync on the server Solution: Contact the server staff/owner and ...
Sudden Server Crashes, Auto-Restarts, and Ping Spikes
...periencing sudden ping spikes. One of the most common causes of this issue is a GHz l ...osed by your VPS provider based on the plan and number of CPU core ...ght be applying such a restriction. For example, if you purchase ...p in mind that this GHz limitation isn’t always visible through st...
I keep getting kicked with the error “Authentication timeout exceeded”!
Description of issue This issue is typicall ... caused by a user’s authentication token being rejected or reassig ...ned constantly by our central servers. ...ent minimum system requirements on our Steam page. Anything less p ...to handle running SCP:SL. Additionally, please ensure you are on a...
How to Install or Repair DirectX
...le-click DXSETUP.exe.Follow the on-screen instructions to install DirectX. Wait ...for Installation The installer will copy the ...ay take a few minutes depending on your system Restart Once the installation is complete, restart your compu...
How to Verify Windows File integrity
...indows dependencies are present on your computer. Windows File int ...all now. Step-by-Step Instructions: Open Command Prompt as A ...tor: Press the Windows key on your keyboard. Type "Comma ...he search bar. Right-click on Command Prompt and select "Run ...
SCP:SL crashes after displaying a small window with a loading bar and error icon
Description of issue Ensure your PC meets o ... than the current minimum specs on steam. Anything less powerful r ... As well, please ensure you are on an up-to-date version of Windows 10/11 and other oper ...supported at this time. Resolutions Check out our guide on resolv...
Other players are freezing ingame and teleporting!
Description of issue Other players appear t ... despite having a good looking connection. No disconnect happens. Possible Solution: If you are on WI-FI, please switch to etherne ...t if possible. If you are on ethernet, please switch to WI-F ...rn off for 5 minutes, turn back on) Install or repair VCRedist Try...
SCP:SL crashes and displays a box with a loading bar and the SCP:SL logo!
Description of issue This issue is typicall ...sh handler means that an exception was caught by Unity itself. Typ ...and software issues are the common causes, but an issue with our a ...nti-cheat solution is not out of the question either. Ensure your PC meets ou...
I can't see players' steam profile button in-game.
...e Steam Overlay disabled. Solution: To enable Steam Overlay follow ...Open the Steam Client and click on the Steam button in the top left Step 2. Click ... on Settings Step 3. In the now op ...ow navigate to In Game and turn on Enable the Steam Overlay while ...
How to enable whitelist and whitelist users
...l need to enable the whitelist config in your config_gameplay.txt. The config location varies based on your OS: Windows: AppData\Roam ...ing\SCP Secret Laboratory\config\port You can press Windows ...button + R and enter AppData\Roaming\S ...CP Secret Laboratory\config, This will directly take you...
The Server list won’t load, and I’m getting an error! I’m getting an error saying “Error Unauthorized” where the servers should be!
Description of issue This issue is caused b ...vice provider (ISP) failing to connect to SCP: SL’s central server ... than the current minimum specs on steam. Anything less powerful r ... As well, please ensure you are on an up-to-date version of Window...
How to Install or Repair .NET Framework 4.8 Runtime
... the .NET Framework 4.8 Runtime on your system. Download the ...Framework 4.8 Runtime installation or newer Open Settings with ... downloaded. After extraction, a new installation window will appear Note: The i ...T Framework 4.8 or a newer version is already installed Accep...
How to generate a DxDiag log
...aff to ascertain basic information about a user’s computer. Dxdiag ... logs contain detailed information about computer components, Drivers, and the operating ... system of the machine in question. DxDiag logs are requested at t ...eps below: Text-based instructions On your desktop, press the ...
I’m getting massive walls of red and yellow text in my Player Console mentioning “a task was cancelled”!
Description of Issue This issue is typicall ...error, and as such, the resolution steps are effectively the same. ... than the current minimum specs on steam. Anything less powerful r ... As well, please ensure you are on an up-to-date version of Window...