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23 total results found

Failed to download servers list. InternalServerError

Clients Server List loading errors

Description of issue This issue is caused by your pc failing to connect to SCP:SLs central servers, or most likely cloudflare. In some cases, the ISP blocks the Central Servers entirely. Ensure your PC meets our minimum system requirements. Your PC specs sho...

Resolving crash issues

Server Issues Crashing issues

This is a generic guide with resolutions to solve issues. Following the below instructions will fix a good amount of them, in the case that they dont, please scroll to the bottom of this guide and contact our technical support team. Resolutions Please first ...

InternalServerError when server gets verified

Server Issues Network issues

Description of issue This issue happens when the server gets verified in our central servers. For example, the !verify dynamic/static command is entered and once the centrals are supposed to send a link back confirming verification, it instead sends back a re...

Contacting the verification team

Server Guides

This guide explains how to contact the SCP:SL Verification Team via email for: Geolocation changes (moving your server to a new region) Token resets (if you lost your verification token) Reporting servers (fake/broken/misbehaving verified server...

LocalAdmin using 100% cpu despite being in Idle mode

Server Issues Performance issues

Description of issue This issue usually happens on Linux when LocalAdmin is being ran as a service or without any standard inputs. Solution Run the LocalAdmin file via a: Screen session TMux session Any of the above 2 options will work. Still have...

Comment guidelines

Community Support

Comments on our wiki should share meaningful suggestions, share insights, and improve the knowledge base of our wiki. They should be respectful, relevant, and add value to the page. Leave Helpful Comments Be Constructive Provide feedback that improves o...

SCP:SL shows black screen and freezes on launch

Clients Crashes

Description of issue This issue is typically caused by a wide variety of complimenting factors, ranging from Hardware issues, to malicious software, to issues with the game itself. Ensure your PC meets our minimum system requirements. Your PC specs should ma...

Playerlog

Common Debugging steps Bot message files

DXDiag

Common Debugging steps Bot message files

FileIntegrityCheck

Common Debugging steps Batch files

FileIntegrityCheck.bat

GetPrograms

Common Debugging steps Batch files

getprograms.bat

Tasklist

Common Debugging steps Batch files

Tasklist.bat

getprograms

Common Debugging steps Powershell

getprograms.ps1

VerifyFiles

Common Debugging steps Bot message files

Clean reinstall

Common Debugging steps Bot message files

Complete removal of GPU drivers

Common Debugging steps

This guide will explain how to completely remove every trace of your current driver installation. This is useful if you have an issue with your drivers that isn't fixed by updates or normal driver reinstalls. AMD Driver removal Download the AMD Cleanup Uti...

Resolving network issues

Common Debugging steps

This is a generic guide with resolutions to resolve issues. Following the below instructions will fix a good amount of them, in the case that they dont, please scroll to the bottom of this guide and contact our technical support team. Resolutions Windows stu...

Player failed to authenticate: non-issued token used for Authentication

Server Issues Misc

Description of issue Players get disconnected when joining the server with the error message: failed to authenticate: non-issued token used for Authentication Possible Causes: Server timezone out of sync Solution: Right click on your clock Adj...

Failed to authenticate: non-issued token used for Authentication

Clients Misc

Description of issue Players get disconnected when joining the server with the error message: failed to authenticate: non-issued token used for Authentication Possible Causes: Timezone out of sync on the server Solution: Contact the server staf...

Other players are freezing ingame and teleporting!

Clients Performance issues

Description of issue Other players appear to be teleporting ingame mid-round despite having a good looking connection. No disconnect happens. Possible Solution: If you are on WI-FI, please switch to ethernet if possible. If you are on ethernet, please swi...