Skip to main content

Contacting the verification team

This guide explains how to contact the SCP:SL Verification Team via email for:

  • Geolocation changes (moving your server to a new region)

  • Token resets (if you lost your verification token)

  • Reporting servers (fake/broken/misbehaving verified servers)

Contact info

Official Verification Team Email: server.verification@scpslgame.com

Abuse reports email: server.abuse@scpslgame.com

What to Include in the Email:

  • Subject line that says what you need (examples below)

  • Your server IP

  • Your Discord username (so they can contact you if needed)

  • Proof (if reporting a server)

Email Formats

Geolocation Change Request

Subject: [Geolocation Change] ServerIP

Body

ServerIP:
Current Region: [e.g, EU]
Requested New Region: [e.g, NA]
Reason: [Why the change? Example: "DDOS Protection"]
Additional Info: [Anything else they should know?]

Token Reset Request

Subject: [Token Reset] ServerIP

Body:

ServerIP:

Additional Info: [Anything else they should know?]

Reporting a Server

Subject: [Server Report] ServerIP

Body:

Server Name: [Reported Server’s Name]  
Issue: [Example: "Faking region" or "Running fake slots"]  
Evidence: [Links to screenshots, videos, or logs]  

Additional Details: [What happened? When?]

What Happens Next?

If you have gotten a follow up automatic email about an hour after sending your original email please continue with this guide, otherwise please get in touch with the tech support team at our discord.

  • Response Time: Usually 1-7 days.

  • Do not send another email to the verification team regarding your verified status. You will be sent to the back of the queue.

  • Do not DM any verification member regarding your verification. They will not help.
No Comments
Back to top