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Description of issue Anyone that attempts to join the server be it a local or public connection will immediately be kicked with the message: "This server requires authentication from central servers" This usually means that the server is either in offline mo...

This can be helpful if you are unable to get into the game, and need to change certain settings that cause crashes, for example, screen type or resolution being set too high. The methods below are specifically meant to help with changing the screen type, refre...

LocalAdmin log files are generated every time LocalAdmin is started. Depending on the LocalAdmin configuration setup, they may detail exceptions and critical errors. Ticket staff will normally ask for the log files to see if the game is spouting an error conti...

The technical support team are unable to assist you with reports. Do not open a tech support ticket otherwise you will be redirected and your ticket will be closed. Reporting Cheaters & EULA violations Our official guidelines to report a cheater can be found...

Using the Windows Firewall App Windows 11, 10, and 8 users can disable the firewall from the firewall application itself. To start off, press Windows key + R to open the run dialog box. Next, enter firewall.cpl in it and click OK. Once the firewall applica...