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I’m getting disconnected from servers with the error “connection lost (timed out)”!
Description of issue This issue is typically caused by a variety of variables. Notably, issues can occur on the side of the player (client), or the host (server). The most important way to figure out which one applies, is to communicate with other members of ...
My game is refusing to launch with this error: Please verify the game's integrity. Attempting to modify the game's files can result in a global ban. (file/folder name).
How to Fix the Error Navigate to SCP:SL’s Game Files Open Steam Library Right-click on SCP: Secret Laboratory Select Properties → Local Files → Browse Locate and Delete the Problematic File/Folder Find the file or folder menti...
My game is refusing to launch, but I meet the minimum requirements.
Check for the SCP Secret Laboratory Folder Press Windows Key + R Type %appdata% and hit Enter Look for a folder named SCP Secret Laboratory If it’s missing, create a new folder with this name and try launching the game again. Alrea...
I keep getting kicked with the error “Client failed to authenticate in time”!
Description of issue This issue is typically caused by a user’s authentication token being rejected or reassigned constantly by our central servers. Ensure your PC meets our minimum system requirements. Your PC specs should match or be more powerful than the...
My games takes FOREVER to launch
Description of issue A recent Anti-Cheat (AC) update has significantly increased load times on older HDDs. What You Should Know: If you see SCPSL.exe in Task Manager, the game is running and will eventually launch. On older hard drives, this can ta...
I keep getting Virtualalloc failed/Virtualalloc remapping failed when I try to launch the game!
Description of issue This error is not related to SCP:SL itself, but rather an issue with your memory/RAM. It typically occurs when there isn't enough available memory to launch the game. Steps to Fix the Issue: Close other applications to free up memor...
I'm getting the error: "HTTP/1.1 401 Unauthorized"/HTTP/1.1 403 Forbidden" in my client console!
Description of issue This issue is typically caused by a client failing to connect to Central Servers, or Cloudflare. Ensure your PC meets our minimum system requirements. Your PC specs should match or be more powerful than the current minimum specs on steam...
I keep getting "The game's integrity couldn't be verified, please verify game's files and restart".
Verify Integrity of Game Files Please check out our guide here! Launch Game as Administrator If verifying the game files doesn't help, open the game folder: Go to Steam Library Right-click on SCP: Secret Laboratory → Properties → Local Files →...
I'm getting the Error below when trying to run my LocalAdmin application on Ubuntu or Debian Linux
Fix: "Can't obtain a valid user home directory path" Error in LocalAdmin (Ubuntu/Debian Linux) If you're getting the error when trying to run the LocalAdmin application on Ubuntu or Debian Linux, follow these steps: Set the HOME Path The error occurs be...
How to fix the "delayed connection incoming from endpoint" error
Description of issue If you are encountering the error message "delayed connection incoming from endpoint <ip> by 5 seconds", it indicates that the Mono software component is missing from your server. Mono is necessary for running certain applications, and it...
I'm getting an error from steam saying "An error occurred while updating SCP: Secret Laboratory (missing executable)".
Description of issue If you're using an antivirus and encountering an issue where SCPSL.exe is falsely flagged as a malicious program, this is a false-positive error. Solution: Exclude SCPSL.exe from Scanning To temporarily resolve the issue, you'll need to...
I keep getting "Publisher/ASN ban or Spoofer Detected" error when I want to join any server. What should I do?
You should go to the site given below and read the section that matches your ban reason. https://steamcommunity.com/app/700330/discussions/0/6892266032683232523/ The technical support team cannot help you with your ban.
I tried clicking on links sent from central servers in LocalAdmin and they aren't valid/working!
Fix: Invalid Links from Central Servers in LocalAdmin If you're unable to open links sent from central servers in LocalAdmin, it's likely because the full link is being cut off in the console, especially with certain hosting providers. Here’s how to retrieve ...