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3 total results found

Fix Crash Dumps not appearing after Game Crash

Clients Misc

In some cases, Crash Dumps which have important information about a recent game crash will not generate.This is usually because a required folder to generate them is missing in the Windows Registry.You may attempt this fix below in order to fix Crash Dump gene...

Diagnose Memory Issues with the Windows Memory Diagnostic Tool

Common Debugging steps

Running a diagnostic tool on your RAM can solve random system crashes and other problems, due to this it may also help with Secret Lab crashes. Windows Memory Diagnostic Tool The Windows Memory Diagnostic is an official tool from Microsoft that you can use...

Authentication error: Could not resolve hostname

Clients Connection Issues

Issue Description This error occurs when your client (game) could not authenticate due it not being able to find the authentication servers via the assigned DNS server. Domain Name System servers are usually automatically assigned by your ISP (Internet Servi...