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SCP:SL crashes to desktop with no warning or pop-up (silent crash)!

NOTE:

Ensure your PC meets our minimum system requirements. Your PC specs should match or be more powerful than the current minimum specs on steam. Anything less powerful risks having issues occur simply due to your hardware not being able to keep up with SCP:SL. As well, please ensure you are on an up-to-date version of Windows 11 and other operating systems are not supported at this time.

Resolution steps

Ensure your System & GPU Drivers are up-to-date

Check for System Updates

To check for system-wide updates, open Windows settings, (Press ⊞ Win + I) navigate to Update & Security. Then, click Check For Updates. If there are updates pending, press install now.

NVIDIA GPU

To check for updates for your NVIDIA GPU Drivers, You’ll need to install the GeForce Experience app. If you already have it installed, follow this video for how to check for updates:

Method 1: Automatic Update (Recommended)
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      Press Win + S, type "GeForce Experience", and open the app.

    • If you don’t have it installed, download it fromthis NVIDIA’s official sitehere!. Make sure you download the game ready driver.

  • Log In (If Required)

    • Sign in with an account of your choosing.

  • Check for Updates

    • Go to the "Drivers" tab at the top.

    • If an update is available, you’ll see a "Download" button.

  • Download & Install

    • Click "Download" → Wait for the download to finish.

    • Click "Express Installation" (recommended for most users).

    • Alternatively, choose "Custom Installation" if you want to:

      • Perform a clean install (removes old settings).

      • Install only specific components (e.g., PhysX, HD Audio).

  • Follow On-Screen Instructions

    • Wait for the installation to complete (your screen may flicker).

  • Restart Your PC

    • Some driver updates need a restart to take effect.

  • Click "Restart Now"

Method 2: Manual Driver Download (Alternative)

If GeForce Experience isn’t working, you can manually download drivers:

Visit NVIDIA’s Driver Download Page.

Enter your GPU model (e.g., RTX 3060) and OS details.

Download the latest game ready driver and run the installer.

AMD GPU

To update your AMD GPU Drivers, Follow this link to their website to download and install the AMD Driver Upgrade Utility.

Method 1: Automatic Update (Recommended)

  • Open AMD Adrenalin Software

    • Press Win + S, type "AMD Software: Adrenalin Edition", and open the app.

    • If you don’t have it installed, download it from AMD’s official site.

  • Check for Updates

    • Click the "Settings" (Gear icon) in the top-right corner.

    • Go to the "System" tab.

    • Under "Software Update", click "Check for Updates".

  • Download & Install the Latest Driver

    • If an update is available, click "Download" and wait for it to finish.

    • Once downloaded, click "Install".

    • Choose "Factory Reset" (Optional) – Recommended if you're experiencing issues (cleans old driver files).

  • Follow the On-Screen Instructions

    • The installer may prompt you to close running applications.

    • Wait for the installation to complete (your screen may flicker).

  • Restart Your PC (If Required)

    • Some driver updates require a restart.

    • Click "Restart Now" or manually restart later.

I still have issues!

Please contact our technical support team here

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