Failed to authenticate: non-issued token used for Authentication

Description of issue

Players get disconnected when joining the server with the error message:

failed to authenticate: non-issued token used for Authentication

Possible Causes:

• Timezone out of sync on the server

Solution:

• Contact the server staff/owner and let them know of this issue.
• If you are the server owner or have access to the server host, please set the timezone to the proper one where the server is physical located.
  • If hosting on Windows: Windows settings -> Time & Language -> Date & Time.
  • If hosting on linux: Follow this guide, or change the server timezone in your host/VPS provider panel.

I still have issues!

Please contact our technical support team here.