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Players on My Server Are Getting Random Timeouts!

Cause & Solution:
The potential causes and solutions for this issue are listed below:

Potential Cause Solution
Plugin-triggered issue Disable your plugins and test for 1-2 rounds. If the issue no longer occurs, identify and remove the plugin causing the problem.
Hosting-related issue/Packet loss Packet loss of around 10-20% can trigger this error, causing random kicks. Contact your hosting provider for assistance.
General connection issues Try using a different DNS. To change your DNS, go to Network Settings > Change Adapter Options > Right-click your network > Properties > Select 'Internet Protocol Version 4' > Use the following DNS server addresses. Example DNS: 

  • Google DNS: 8.8.8.8 / 8.8.4.4

  • Cloudflare DNS: 1.1.1.1 / 1.0.0.1

    If the issue persists, revert your DNS settings back to the original configuration.

I still have issues!

Please contact our technical support team here.


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