I'm getting "Your IP address is already verified!" but server still shows unverified
This error usually occurs when your IP address is indeed verified, but the verkey.txt
file is missing or corrupted, or the server cannot properly read it.
Causes:
-
verkey.txt
file missing from the server root folder. -
File permission issues preventing
LocalAdmin
from reading theverkey.txt
. -
The server IP was verified earlier but verification data got lost or misconfigured.
-
Corrupted or incomplete server installation.
Solution:
-
Check for
verkey.txt
:
Ensure theverkey.txt
file exists in the server root directory. If it is missing:-
Contact the Safety Compliance Team via safety.compliance@scpslgame.com from the same email listed in
config_gameplay.txt
. -
Request a token reset and provide:
-
Server IP address.
-
Port.
-
Whether your IP is static or dynamic.
-
Mention that you’re missing your
verkey.txt
and seeing this error.
-
-
IP Change Options:
If you are unable to recover your verification key, changing the server's IP can also resolve the issue.
-
Dynamic IP (home-hosted servers):
If your server uses a dynamic IP (common for home-hosted servers), restarting your router may assign a new IP.
After obtaining a new IP, run the verification command again:
!verify dynamic
- Servers from Hosting
Provider Servers:Providers:
If you are using a hosting provider, you can request a new IP from them (if they support it).
After receiving a new IP, rerun the verification command as needed:
!verify dynamic (or !verify dynamic if using dynamic IP from host)